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Getting Started

Welcome to the Tick&Live Developer Portal! This guide will help you get started with integrating our REST APIs into your application.

What are Tick&Live APIs?​

Tick&Live provides a suite of modern REST APIs that offer programmatic access to our event management platform. Our APIs replace legacy SOAP services and offer:

  • Modern REST architecture - JSON-based, easy to integrate
  • Real-time data access - Get up-to-date information instantly
  • Comprehensive documentation - Interactive API reference with examples
  • Multiple APIs - Access different aspects of our platform

Available APIs​

TempsReel API​

Real-time access to event catalog, cart management, and order processing.

Prerequisites​

Before you begin, make sure you have:

  1. An API key (tenant ID) - Contact xxxxxxxxxxxx@tickandlive.com to obtain your tenant ID
  2. An HTTP client - Use curl, Postman, or your preferred HTTP library
  3. HTTPS - Required for all API calls in production

Obtaining Access​

To get started with Tick&Live APIs:

  1. Contact xxxxxxxxxxxx@tickandlive.com with:

    • Your organization name
    • Intended use case
    • Which API(s) you need access to
    • Target environment (pre-production)

  2. You will receive:

    • Your tenant ID (to use in the x-tenant header)
    • The API base URL(s)
    • Access to this Developer Portal

Next Steps​

Base URLs​

  • Pre-production: http://tempsreel-pre.connect.tickandlive.com

Important Notes​

Code Examples in API Reference​

Note: The code examples (cURL, C#, Python, JavaScript) displayed in the API Reference pages use the Developer Portal website URL instead of the API base URL.

Why: This is a limitation of the docusaurus-plugin-openapi-docs plugin, which uses the documentation site URL to generate code examples, even though the API server URL is correctly configured in the OpenAPI specification.

What to do: When copying code examples from the API Reference, replace the URL with the actual API base URL:

  • Use http://tempsreel-pre.connect.tickandlive.com instead of the URL shown in the example

Example:

// ❌ Don't use the URL from the example
var request = new HttpRequestMessage(HttpMethod.Get, "http://localhost:3000/api/v1/catalog/events");

// ✅ Use the correct API base URL
var request = new HttpRequestMessage(HttpMethod.Get, "http://tempsreel-pre.connect.tickandlive.com/api/v1/catalog/events");

Support​

Need help? Check out our Support page or contact us at xxxxxxxxxxxx@tickandlive.com.